Welcome to Dontek Solutions! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all visitors, customers, and others who access our site or make a purchase from our online store. If you disagree with any part of these terms, please refrain from using our website.

General Terms

  • Dontek Solutions reserves the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of the site signifies your acceptance of the modified terms.
  • The content, products, and information on this website are provided “as is” with/without warranties, express or implied, including but not limited to accuracy, completeness, or currency.

Products and Services

  • Dontek Solutions specializes in the sale of laptops and laptop accessories. All product information, descriptions, and prices are subject to change at any time without notice at our discretion.
  • We strive to display our products as accurately as possible. However, colors, images, and descriptions may vary depending on your device’s display or other technical factors.
  • Products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time.

Pricing and Payment

  • All prices are listed in [LKR, USD] and are inclusive/exclusive of applicable taxes, unless otherwise stated.
  • Dontek Solutions accepts VISA, MasterCard, American Express (Amex), and KOKO payments. By completing a transaction, you confirm that you have authorization to use the payment method provided.
  • We are not liable for any transaction fees, currency conversion fees, or other charges imposed by your card issuer or payment provider.
  • Dontek Solutions reserves the right to cancel any order if there are issues with payment authorization, suspected fraud, or any other reason at our discretion.

Shipping and Delivery

  • Shipping rates, times, and policies vary based on your location and the shipping option selected during checkout.
  • Estimated delivery times are provided as a guideline and may be affected by factors outside our control, such as carrier delays or customs processing.

Returns and Refunds

  • Dontek Solutions has a [14-day] return policy. To be eligible for a return, products must be unused, in their original packaging, and accompanied by proof of purchase.
  • Refunds will be issued to the original payment method used. Processing times may vary depending on your bank or payment provider.
  • Certain items, such as opened software, personalized products, or clearance items, may not be eligible for return. For further details, please review our Return Policy.

Privacy Policy

  • By using our website and services, you agree to the collection, use, and sharing of information as described in our Privacy Policy.
  • We take reasonable measures to protect your personal information, but we cannot guarantee complete security.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Dontek Solutions
No 14, Lower Ground Floor Unity Plaza 00400
Bambalapitiya, Sri Lanka


feel free to call:
+94 772 35 25 92
+94 777 81 22 81
+94 777 300 173

Mail Us:
contact@dontek.lk

Thank you for shopping with Dontek Solutions!