At Dontek Solutions, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase products from us. By accessing our website and using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase or create an account, we may collect personal details such as your name, email address, phone number, billing and shipping address, and payment details.
  • Technical Information: We collect information about your device and how you interact with our website, including IP addresses, browser type, operating system, and pages viewed.
  • Payment Information: Dontek Solutions accepts payments through VISA, MasterCard, American Express (Amex), and KOKO. Payment information is securely processed by our third-party payment processors, and we do not store full credit card details on our servers.

How We Use Your Information

We use your information to:

  • Process orders, handle payments, and deliver products to you.
  • Improve and personalize your experience on our website.
  • Communicate with you about orders, updates, and promotional offers (if you’ve opted to receive them).
  • Ensure the security of our site and services, including detecting and preventing fraud or unauthorized access.
  • Comply with legal obligations and regulatory requirements.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

  • Service Providers: We may share information with trusted third-party providers who help us process orders, manage payments, and deliver services.
  • Legal Requirements: We may disclose information if required by law or if we believe it is necessary to protect our rights, users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, analyze traffic, and deliver targeted advertisements. By using our site, you agree to our use of cookies as described in our Cookie Policy.

You may adjust your browser settings to refuse cookies; however, some features of our site may not function properly if cookies are disabled.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online service can be guaranteed to be 100% secure, and we cannot assume liability for breaches beyond our control.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

  • Accessing and obtaining a copy of your personal data.
  • Correcting or updating inaccurate information.
  • Deleting personal data or restricting its use under certain conditions.
  • Objecting to data processing or withdrawing consent where applicable.

To exercise your rights, please contact us at contact@dontek.lk.

Third-Party Links

Our website may contain links to third-party websites. Dontek Solutions is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

Changes to This Privacy Policy

Dontek Solutions reserves the right to update or change this Privacy Policy at any time. Changes will be posted on this page, and your continued use of our site constitutes acceptance of those changes. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Dontek Solutions
No 14, Lower Ground Floor Unity Plaza 00400
Bambalapitiya, Sri Lanka

Feel free to call:
+94 772 35 25 92
+94 777 81 22 81
+94 777 300 173

Mail Us:
contact@dontek.lk

Thank you for choosing Dontek Solutions!